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Privacy Policy

A legal disclaimer

The Pilates Approach respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

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This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website or interact with our services.

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1. What Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number

  • Booking and payment details: for class reservations and transactions

  • Health or fitness information: relevant to Pilates participation (if provided by you)

  • Website usage data: IP address, browser type, pages visited, time spent on the site (collected via cookies)
     

2. How We Collect Your Information
We collect your personal information when you:

  • Fill out a form on our website

  • Book a class or make a payment

  • Subscribe to our newsletter

  • Contact us via phone, email, or social media

Use our website (through cookies and tracking tools)

3. Why We Collect Your Information
We collect your information to:

  • Provide and manage our Pilates services

  • Process bookings and payments

  • Communicate with you about your sessions or our offerings

  • Improve our website and customer experience

  • Comply with legal obligations


4. Disclosure of Personal Information
We do not sell your information. We may share your information with:

  • Third-party service providers (e.g., booking platforms, payment processors)

  • Our professional advisors (e.g., accountants or legal advisors)

  • Government agencies if required by law

All third-party providers are required to handle your data in accordance with privacy regulations.

5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure data storage, password-protected systems, and regular data backups.

6. Access and Correction
You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the below form.

7. Cookies and Website Analytics
Our website may use cookies and third-party tools (e.g., Google Analytics) to collect data on how users interact with our site. You can disable cookies in your browser settings.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us using the below form.​




​If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

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